Using Social Media in a Crisis [SLIDESHOW]

Social Media has drastically changed the landscape of crisis management. With newspapers online and stories breaking online through news sites and social media, media is digested that way now.One big benefit to posting information online... you know people will be searching for it. It's so massive and so fast and in a crisis, one of the main priorities should be the speed of your initial reaction. After much research into the area, I thought I'd share a few top-line tips when using online communications in a crisis.

Jessica North

Author & Editor

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